Jigar Acharya Product Designer
Design
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Jigar Acharya

A Product designer based in India.

Combining B2B SaaS UX expertise with AI-enhanced design process to solve complex problems

See Works LinkedIn ↗

Featured projects

AI and SaaS products shaped end-to-end — from research to shipped interface.

CallHippo Dashboard

Callhippo Dashboard

Designed the call analytics dashboard, replacing manual Excel reports with a real-time call insights tool.

Spotted a pattern in support tickets — customers kept asking for team performance data, and our support team was manually pulling Excel sheets from the backend every week. Proposed a real-time dashboard so managers could get it themselves.

View Case Study ↗
CallHippo AI Voice Agent

Callhippo AI Voice Agent

Designed the voice agent that kept inbound calls answered 24/7

Took it from nothing to a shipped AI product in 3 weeks — answers calls, books meetings, qualifies leads, and routes to humans. I designed every part: setup, management, and configuration.

View Case Study ↗
CallHippo AI Copilot

Callhippo AI Copilot

Designed an AI Copilot that turned raw call recordings into actionable coaching insights

Built a coaching layer that analyzes call conversations and helps teams deliver faster, data-driven feedback at scale.

View Case Study ↗
CallHippo AI Hub

Callhippo AI Hub

Designed Reply with AI for faster support responses

An AI feature that generates instant reply suggestions inside chat, helping support agents respond faster without ever leaving the conversation.

View Case Study ↗
CallHippo Brand Guidelines

Callhippo Brand Guidelines

Designed brand guidelines to unify product and marketing

A scalable brand guideline system covering typography, color, and UI standards — ensuring consistency across the website, product, and all marketing channels.

View Brand Guidelines ↗
Growth

Marketing + experimentation

Alongside product work, I ran A/B testing programs on CallHippo and SoftwareSuggest. 15+ shipped tests across key page templates. These are the lifts.

CallHippo

3.33% → 7.81%

Feature pages

Conversion on category / feature pages.

CallHippo

6.71% → 10.67%

Country pages

Conversion on geo-targeted landing pages.

SoftwareSuggest

3.51% → 6.66%

Profile pages

Conversion on software profile pages.

CallHippo

+34%

Homepage

Lift in overall homepage conversions.

This work lives outside my core product focus — but it's where I learned how measurable design really gets.

Capabilities

Core Expertise

Product Design

B2B SaaS for operational teams. 8+ years. Research-led, including 3 shipped AI features: Voice Agent, Copilot, and AI reply suggestions.

Design + Code

Fluent in React, HTML, CSS, and JavaScript. I read code, write prototypes, and close the gap between design intent and shipped behaviour.

Design Systems

Built CallHippo's design system from zero. Tokens, components, Figma library, and docs and cut design-to-dev handoff time by 35%.

I turn complex product constraints into scalable systems. From 0-to-1 AI features to driving 2x conversion growth, I build the foundations that let teams ship fast and scale further.

View Resume ↗
Toolbox

My favorite stack

Figma Figma
Notion Notion
React React
JavaScript JavaScript
HTML5 HTML5
CSS3 CSS3
Cursor Cursor
Claude Claude
Kind Words

What people say

Click on a photo to read the testimonial

Akarsh Jain
Aishwarya Santani
Ravi Vekariya
Jigar doesn't just build products, he builds systems that continue to perform, combining strong product thinking with hands-on execution. He has worked across platforms like CallHippo, ControlHippo, and SoftwareSuggest, focusing on solving root problems and driving real, measurable impact. He brings clarity, ownership, and discipline to everything he does, making him someone teams naturally rely on. Akarsh Jain Digital Marketing Specialist, Appitsimple
Jigar has a strong sense of product thinking and knows how to turn ideas into practical, user-friendly solutions. His work across products like CallHippo and ControlHippo made a real difference to the overall experience and business outcomes. He brings clarity, ownership, and quietly raises the standard for the whole team. Aishwarya Santani Graphic Designer, SoftwareSuggest
I had the opportunity to work with Jigar Acharya at Appitsimple, and it was a great learning experience. He brings a forward-thinking approach, combining strong UI/UX focus with modern technologies like AI to build better products. His guidance, feedback, and support made a real impact on my growth as a developer. Ravi Vekariya React JS Developer, Appitsimple
I really enjoyed working with Jigar, whose strong product thinking and UI/UX focus always ensured we built meaningful, user-centric solutions. He consistently pushed us to think beyond execution, encouraging data-driven decisions, better user journeys, and scalable product design. Siddharth Jain Frontend Developer, Appitsimple